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How Health and Wellbeing Coaches are transforming patients' lives

Research published on the 26th September 2022 by King's Business School, King’s College London, shows how Health and Wellbeing Coaches (HWbCs) are inspiring lifestyle changes in patients and having a positive impact in general practice in north east London.


27 September 2022

The report looks at the role of HWbCs and their effectiveness in addressing health inequalities and better outcomes for patients.

The report was jointly commissioned by the North East London Health and Care Partnership and The Shoreditch Trust to evaluate the impact that HWbCs are having on the lives of patients. Richard Griffin, Professor of Healthcare Management at King’s Business School interviewed and surveyed HWbCs and the healthcare practitioners they work with, including GPs and Clinical Directors.

The role of HWbCs is to improve outcomes for people experiencing issues such as diabetes, weight management, poor mental health, pain management and social isolation. By offering longer one-to-one support, the coaches empower patients to actively participate in, make decisions and manage their own health and wellbeing. The approach is one of the ways in which personalised care gives people choice and control over the way their care is planned, delivered and provided.

To find out more and download the report here