Fatima is the Head of Customer Services across the Shoreditch Trust sites.
She has engaged with the Trust as a volunteer in 2008. Since 2009, Fatima has worked at the Trust supporting operational functions, including reception and office coordination.
Fatima enjoys providing customers service and works to effectively improve customer experience. Promoting the works of the charity with external audiences across our platforms, Fatima works to increase the audience base and connect with community groups to use our spaces for the benefit of the local community. She loves working for a local charity that supports the Hackney community where she has lived for more than 15 years.